This Privacy Policy explains how Online Bridge Academy LLC (5001 Cresta Del Sur Ct NE, Albuquerque, NM 87111, USA), operating ChatFlow AI, handles personal data. Online Bridge Academy LLC is the data controller for personal data collected through this website and service.
Information collected
- Account information (name, business, email)
- Payment information (handled by our payment provider)
- Website and technical data
- Chatbot conversation data
- Contact-form submissions
- Cookies and analytics
Purpose of processing
To provide, secure, maintain, and improve the contracted service.
Legal basis
Contract, legitimate interests, consent, and legal obligations, as applicable.
Data retention, service providers, and international transfers
We share data with: service providers that host and operate the service; Paddle.com, our Merchant of Record, for the sale of the product, subscription management, payments, tax compliance and invoicing; professional advisers; and authorities where required by law. Data may be processed outside your country with appropriate safeguards such as Standard Contractual Clauses. Data is kept only as long as needed to provide the service and meet legal obligations, then deleted or anonymised.
Security
We use administrative, technical, and physical safeguards appropriate to the service.
Your rights
Subject to applicable law (including GDPR where it applies), you may request access, correction, erasure, restriction, portability, or object to processing, withdraw consent, and complain to a supervisory authority. We respond within one month. Contact support@chatflowai.org.
Children's privacy
The service is not directed to children.
Payment card information
Payment card information is processed by the selected payment provider and is not stored directly by ChatFlow AI.
Policy updates and contact
Updates will be posted here. Contact: support@chatflowai.org.