Services

A small set of chatbot services, done properly.

Configured on top of the information you approve. No invented answers, no unnecessary complexity.

  • 01

    Chatbot installation

    We install the chatbot on your website and test it across desktop and mobile devices, then check that hand-off options work correctly.

    • Widget placement and styling
    • Cross-device testing
    • Contact and booking hand-off
  • 02

    Design and appearance

    You choose how the chatbot looks on your site — from the launcher button to the chat window — so it feels like a natural part of your brand.

    • Chat window colours, corners, and typography
    • Chat button shape, icon, size, and position
    • Welcome message and suggested first questions
    • Bot name, avatar, and short intro line
    • Light or dark theme, matched to your site
  • 03

    Business content setup

    We configure answers using approved website content, service information, opening hours, and policies — nothing invented.

    • FAQ mapping from your site
    • Tone and language rules
    • Approved sources only
  • 04

    Lead and booking flows

    We build short conversation paths that guide visitors toward enquiries, appointments, or contact forms.

    • Lead capture with consent
    • Booking-page hand-off
    • Email notifications
    • Quick-reply buttons for common actions
    • Office hours and out-of-hours messages
  • 05

    Monthly maintenance

    We update content, review common questions, and correct inaccurate or outdated responses.

    • Scheduled content updates
    • Review of missed questions
    • Small tone and copy fixes

Design gallery

You choose how the chatbot looks and speaks.

A few examples of chat button styles and welcome messages we've shipped for clients. Everything below — colour, shape, name, avatar, greeting, and suggested questions — is configured to match your brand and audience.

Chat button styles

Rounded pill

Friendly, high visibility. Works on light and dark sites.

Circular icon

Minimal footprint. Good for content-heavy pages.

Square badge

Sharp, editorial. Matches brands with strong type.

Soft avatar

Puts a face on the assistant. Warmer, more human.

Welcome message variations

Dental clinic

Warm & concise

A

Ava

Online

Hi, I'm Ava 👋
I can help with appointment times, treatments, and pricing. What would you like to know?
Book a check-upOpening hoursPrices
Type a message…

Law firm

Direct & professional

A

Assistant

Online

Welcome to Marchetti & Partners.
I can explain our practice areas or take a short intake for a consultation. How can I help?
Practice areasBook a consultationFees
Type a message…

Boutique hotel

Friendly & playful

L

Leo

Online

Ciao — I'm Leo 🌿
Ask me about rooms, breakfast, or things to do nearby. I'll pass anything tricky to the front desk.
Check availabilityBreakfast hoursLocal tips
Type a message…

Not sure what fits? We propose two or three options during setup and you pick the one that feels right on your site.