Legal

Terms of Service

Last updated: Placeholder

These Terms govern your use of ChatFlow AI services. Placeholder pending legal review.

1. Service description

ChatFlow AI provides digital services including AI chatbot installation, configuration, and maintenance for websites owned by the customer.

2. Customer eligibility

Customers must be legally able to enter into a contract and use the service for lawful purposes.

3. Account registration

Customers are responsible for maintaining the security of their account credentials.

4. Customer responsibilities

Customers must provide accurate business information and hold the necessary rights to any content submitted.

5. Subscription billing and automatic renewals

Subscriptions renew automatically at the interval selected until cancelled.

6. Cancellation

Customers may cancel from their dashboard or by contacting support before the next renewal.

7. Installation requirements and client-provided content

Configuration is performed based on approved information supplied by the customer.

8. Intellectual property

Customers retain ownership of their content. ChatFlow AI retains ownership of its templates, tools, and platform components.

9. Acceptable use

See the Acceptable Use Policy.

10. Third-party integrations

Third-party costs, availability, and terms are the responsibility of the customer where applicable.

11. AI limitations

The chatbot may occasionally provide incomplete or incorrect information. Customers are responsible for reviewing the information used to configure the chatbot and for maintaining appropriate human oversight.

12. No guaranteed results

Business outcomes are not guaranteed.

13. Service availability and maintenance

ChatFlow AI aims for high availability but does not guarantee uninterrupted service.

14. Confidentiality and data protection

See the Privacy Policy.

15. Refunds

See the Refund Policy.

16. Service suspension and termination

ChatFlow AI may suspend or terminate service for violations of these Terms.

17. Limitation of liability

Placeholder pending legal review.

18. Governing law

Governing law placeholder.

19. Contact

support@chatflowai.org